When the introducer instructs a case it is picked up by In One Move. We assign it to your dedicated solicitor. In One Move then monitors the case to ensure that each stage is progressed in a timely manner. We monitor every key stage between opening of the physical file and completion. Using a traffic light system we ensure that the file does not lie dormant for more than 5 days without explanation by the solicitor. We are committed to excellent service and communication and ensuring every file proceeds smoothly.